リニューアルのお知らせ

HDE One ヘルプセンター及び、HDE One サービスの最新稼働状況を
ご案内しております、ステータスダッシュボードをリニューアルいたしました。

大変恐れ入りますが、旧ステータスダッシュボードのリンク先をお気に入り等に
登録いただいているお客様は変更くださいますようお願いいたします。

[ヘルプセンター]
https://support.hdeone.com/hc/ja

[ステータスダッシュボード]
https://support.hdeone.com/hc/ja/articles/115007973667

なお、新ヘルプセンターではユーザー登録は不要でございます。
また、旧ヘルプセンターは 2017年9月にサイトを閉鎖させていただく予定です。

HDE Secure Browser : PC Chrome App (PC QR Code Scanner)

This article consists of the instructions on how to correctly setup HDE Secure Browser on your PC. This article is specifically written for users who has access to a mobile smartphone device that is capable of installing a mobile QR Code scanner app.

The guide contains six parts:
1) Setup Prerequisites
2) Obtaining Device Authentication Code
3) Installing HDE Secure Browser on Your PC
4) Authenticating HDE Secure Browser on Your PC
5) Accepting Device Approval Request (For Admin)
6) Setting the HDE Secure Browser PIN 

1) Setup Prerequisites

(i) Install an updated version of Google Chrome web browser.

(ii) Use the recommended PC web application to read QR Code is: ZXing Decoder Online

2) Obtaining Device Authentication Code 

Step 1 - Log in to your Access Control User Console

https://ap.ssso.hdems.com/sso/yourdomain/login

Step 2 - In the Access Control User Console, Click on the "HDE Secure Browser setting". 


Step 3 - Click on "New device authentication".

Step 4 - You will be able to see the QR Code for device authentication for your HDE Secure Browser as shown as below.

Step 5 - Please log on to https://zxing.org/w/decode.jspx, click on "Choose File" and upload the Saved Image in the previous step. Click "Submit".

 

Step 6 - Once the QR Code has been decoded, copy the Raw Text.

 

Step 7 - Once you have obtain the Raw Text, keep in mind that it will be used in the Step 2 of "4) Authenticating HDE Secure Browser on Your PC".

3) Installing HDE Secure Browser on Your PC

Step 1 - Click on the link below to log on to the download page in Chrome Store.

Download Link: HDE Secure Browser (Chrome Web Store)

 


Step 2 - Confirm to "Add app" as shown as below.


Step 3 - After the installation is completed, you will receive a confirmation that is similar as below.

4) Authenticating HDE Secure Browser on Your PC

Step 1 - Copy and paste this link onto the browser : chrome://apps/
Then, click on the installed "HDE Secure Browser" Chrome app icon.

Step 2 - When you first open the app, you will be required to input the "device authentication" code. Please paste the long string of codes that you have obtain in previous stage of this setup and click "Submit".

Step 3 - After successfully submitted the device authentication code, the administrator of your organisation shall approve the permission for your device to access via Access Control Admin Console. After your device is being approved, you will need to restart your HDE Secure Browser app to be able to log in to the cloud services.

5) Accepting Device Approval Request (For Admin)

Step 1 - Log in to your Access Control Admin Console
https://ap.ssso.hdems.com/admin/yourdomain

Step 2 - First, in the Secure Browser settings, click on "Authentications". Then, find the device that you want to approve and click on "Accept".

Step 3 - Confirm the approval process by clicking "Accept".

6) Setting the HDE Secure Browser PIN 

Step 1 - Relaunch the HDE Secure Browser app and you will be able to input your login details.

Step 2 - After logging in, you will be prompt to set up the PIN that will be required every time you relaunch the app.

Step 3 - In the "Settings" interface, click on the "Set PIN" icon.

Step 4 - Input your desired PIN.  

After the PIN has been configured, the setup for HDE Secure Browser for PC is now entirely completed.

 

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