リニューアルのお知らせ

HDE One ヘルプセンター及び、HDE One サービスの最新稼働状況を
ご案内しております、ステータスダッシュボードをリニューアルいたしました。

大変恐れ入りますが、旧ステータスダッシュボードのリンク先をお気に入り等に
登録いただいているお客様は変更くださいますようお願いいたします。

[ヘルプセンター]
https://support.hdeone.com/hc/ja

[ステータスダッシュボード]
https://support.hdeone.com/hc/ja/articles/115007973667

なお、新ヘルプセンターではユーザー登録は不要でございます。
また、旧ヘルプセンターは 2017年9月にサイトを閉鎖させていただく予定です。

What is HDE Email Archive?

What is HDE Email Archive and why do we need it?

HDE Email Archive is one of the our services to provide a comprehensive and secured solution for our users to perform Email Archiving, Archive Searching, Archive Access Monitoring, and Locally Backing Up all the emails from the cloud. 

1) Email Archiving 

- archive all of the emails that are sent and received by the employees. 

  • Archived Automatically - Once our service is successfully set up, this service will archive all the inbound, outbound, and internal mails to the cloud archive storage.

2) Archive Searching

- allow system administrator to search for emails that contain specific keyword in the message body, subject title or attachment, and emails that are sent or received by a specific email address.

  • Search Condition - The list of targets that the conditions are based on is consists of "From", "To/Cc/Bcc", "Envelope From", "Envelope To", "Subject", "Attachment" and "Keyword". Then, from these targets, the conditions available are "Contains", "Does Not Contain", "Matches", and "Does Not Match" follow by a specific keyword or email address that the user wish to search.

3) Local Backup

- allow system administrator to download and locally backup all the archived emails when desired. 

 

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