リニューアルのお知らせ

HDE One ヘルプセンター及び、HDE One サービスの最新稼働状況を
ご案内しております、ステータスダッシュボードをリニューアルいたしました。

大変恐れ入りますが、旧ステータスダッシュボードのリンク先をお気に入り等に
登録いただいているお客様は変更くださいますようお願いいたします。

[ヘルプセンター]
https://support.hdeone.com/hc/ja

[ステータスダッシュボード]
https://support.hdeone.com/hc/ja/articles/115007973667

なお、新ヘルプセンターではユーザー登録は不要でございます。
また、旧ヘルプセンターは 2017年9月にサイトを閉鎖させていただく予定です。

Setting Up HDE Secure Browser (Smartphone)

This article consists of the instructions on how to correctly setup HDE Secure Browser so that it is fully functional on your Smartphone environment. After completing this setup, you will be able to start using the features of HDE Secure Browser such as Information Protection, Device Security, and Leakage Prevention.  

The guide contains four parts:
1) Setup Prerequisites
2) Installing HDE Secure Browser on Your Smartphone & set up PIN
3) Obtaining Device Authentication Code
4) Accepting Device Approval Request (For Admin) 

1) Setup Prerequisites

For Android user, install a QR Code Reader App on your Smartphone device.

A recommended mobile app to read QR Code is: Barcode Scanner

2) Installing HDE Secure Browser on Your Smartphone & set up PIN

☆ 1 - First, head to the corresponding app store of the operating system of your smartphone (iOS: App Store/ Android: Play Store). Search with "HDE Secure Browser" and you will be able to find it as shown as below.

  

☆ 2 - After the app is being installed, open up the browser and you will see the interfaces for both operating systems as shown as below.

 

☆ 3 - In the app, go to (iOS : "Settings") & (Android : "Preferences").

 

☆ 4 - In the Settings/Preferences interface, (iOS : Enable PIN Lock) & (Android : "Enable PIN"). After enabling the PIN, you are required to configure a desired PIN that will be requested to unlock the app every time the browser app is being launched. 

 

3) Obtaining Device Authentication Code 

☆ 1 - Log in to your Access Control User Console
https://ap.ssso.hdems.com/sso/yourdomain/login

☆ 2 - In the Access Control User Console, Click on the "HDE Secure Browser setting". 


☆ 3 - Click on "New device authentication".

☆ 4 - You will be able to see the QR Code for device authentication for your HDE Secure Browser as shown as below.

☆ 5 - Return to the browser's Settings/Preferences interface, click on "Set device authentication" as shown as below.

  

☆ 6 - The installed QR Code scanner (Recommended:Barcode Scanner) on your smartphone or tablet will be automatically launched to scan the device authentication QR Code as shown as below.

After the QR Code is successfully being scanned, you will receive a success notification and you shall then wait for the admin's approval.

  

☆ 7 - Return to the Access Control User Console's "HDE Secure Browser setting", you will be able to see the device that you have just request for admin's approval and now it is listed as a device that is waiting to be authenticated.

4) Accepting Device Approval Request (For Admin)

☆ 1 - Log in to your Access Control Admin Console
https://ap.ssso.hdems.com/admin/yourdomain

☆ 2 - First, in the Secure Browser settings, click on "Authentications". Then, find the device that you want to approve and click on "Accept".

☆ 3 - Confirm the approval process by clicking "Accept".

☆ 4 - After the admin has accepted the request, the user can now log in to the Access Control User Console and the approved device will be listed as "Authenticated device". Which also means the browser app is now fully functional and ready for the user to log in to the services.

 

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