リニューアルのお知らせ

HDE One ヘルプセンター及び、HDE One サービスの最新稼働状況を
ご案内しております、ステータスダッシュボードをリニューアルいたしました。

大変恐れ入りますが、旧ステータスダッシュボードのリンク先をお気に入り等に
登録いただいているお客様は変更くださいますようお願いいたします。

[ヘルプセンター]
https://support.hdeone.com/hc/ja

[ステータスダッシュボード]
https://support.hdeone.com/hc/ja/articles/115007973667

なお、新ヘルプセンターではユーザー登録は不要でございます。
また、旧ヘルプセンターは 2017年9月にサイトを閉鎖させていただく予定です。

What are the procedures to add more user accounts?

For Google Apps.

For Office 365.

Question:

What are the procedures to add more user accounts?

Answer:

The contract needs to be modified for the addition of account for Google Apps/Office 365.
*The number of subscriptions issued corresponds to those of Google Apps/Office 365.

Send us the “HDE One Account Addition Estimate Form” filled with number of account to be added and start date of usage.

HDE One Account Addition Estimate Form

Account Addition Estimate will be forwarded to you by our staff responsible.

Please note that : In case of addition of account in the middle of contract, monthly charge will be applied for the remaining months preceding the next renewal of the service. In case of addition of account on the renewal of the service, contact us when you take procedure for renewal.

- Please refer to the below for contract renewal.

What are the procedures to renew an existing contract?

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