リニューアルのお知らせ

HDE One ヘルプセンター及び、HDE One サービスの最新稼働状況を
ご案内しております、ステータスダッシュボードをリニューアルいたしました。

大変恐れ入りますが、旧ステータスダッシュボードのリンク先をお気に入り等に
登録いただいているお客様は変更くださいますようお願いいたします。

[ヘルプセンター]
https://support.hdeone.com/hc/ja

[ステータスダッシュボード]
https://support.hdeone.com/hc/ja/articles/115007973667

なお、新ヘルプセンターではユーザー登録は不要でございます。
また、旧ヘルプセンターは 2017年9月にサイトを閉鎖させていただく予定です。

HDE Access Control User Console Guide

This article consists of the instructions on how to correctly use the functionalities of HDE Access Control User Console so that you are able to take advantage of all its features to the fullest extend. After reading this guide, you will be able to start using the features of HDE Access Control User Console such as Changing Password, OTP Settings, and HDE Secure Browser Settings.

The guide contains three parts:

1) Change Password

2) One-Time Password (OTP) Settings

3) HDE Secure Browser Settings

 

1) Change Password

Step 1 - Log in to your Access Control User Console

https://ap.ssso.hdems.com/sso/yourdomain/login

Step 2 - In the Access Control User Console, Click on the "Change password".

Step 3 - Input the following three fields. Then, click "Submit".

A success notification will be shown as below.

2) One-Time Password (OTP) Settings

Step 1 In the Access Control User Console, Click on the "OTP(one-time password) setting". If the One-time Password is set, 

Step 2 - In the "OTP(one-time password) setting" interface, click on "Generate QRcode". 

Step 3 - Now the QR Code is ready to be scanned. 

Step 4 - Open up the "Google Authenticator" app, click on the "Set up account" button as shown as below.

Step 5 - After clicking "Set up account", the Barcode Scanner will be automatically launched and please scan the QR code with the app.

Step 6 - After successfully scanned the QR code, you will obtain you One Time Password for you login. Every time you attempt to log in to your account, you shall provide this 6-digit OTP after inputting the Username and Password.

Step 7 - To receive the OTP via email option, please input the email as shown as below:

Step 8 - To get the 8-digit confirmation code, please check your email inbox.

3) HDE Secure Browser Settings

For the instructions on how to operate with the HDE Secure Browser Settings, please refer to this link :

Setting Up HDE Secure Browser (Smartphone)
Setting up HDE Secure Browser (PC)

 

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